Speed up resolution of complaints received on Revenue Dept’s helpline: Jimpa issues Instructions to officials

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Punjab Revenue Minister Bram Shanker Jimpa on Friday directed the top officials of the Department to issue instructions to all staff members for providing hassle-free and transparent services to the people of state.

Jimpa said that Chief Minister Bhagwant Mann has issued clear guidelines to provide transparent and corruption-free services to the people and no leniency would be shown to any corrupt officer or employee.

“After assuming power in the state, the Chief Minister had issued a helpline number to register complaints against the corrupt officials or employees, which is showing great results. This year, in April, the Revenue Department also issued a helpline number 8184900002 for filing complaints regarding the functioning of the Revenue Department. NRIs can register their complaints on 9464100168. These numbers are for written complaints only,” he said.

Notably, till June 15, 1194 complaints were registered on the helpline number, out of which 464 complaints have been resolved. Out of the total complaints, 533 would be resolved in due course. Jimpa issued instructions to the officials to ensure all complaints are resolved within 21 days and redressal of complaints should be fast.

He instructed to put up display boards regarding the helpline number at important places in all tehsils and district offices so that the common people get more awareness in this regard.

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